BAO Hero
B2C Service

BAO

Mobile app for an Asian cuisine restaurant

Project TypeFreelance Project
Release DateJan 11, 2023
PlatformiOS & Android
My RoleProduct Designer

My Role

UX ResearchUser Flow DesignWireframingUI DesignInteractive Prototyping

Product Features

🍜Asian Cuisine Restaurant
🚚In-house Delivery
📱Mobile First
💳Online Ordering & Payment

Business Goal

The BAO restaurant was developing its own delivery service and aimed to reduce dependence on third-party food ordering platforms.

This required creating a mobile application that would allow customers to interact directly with the brand, quickly place orders, and receive delivery information without using aggregators.

The main goal of the project was to make the ordering process as fast and convenient as possible for the restaurant's regular customers.

BAO Restaurant

Key User Scenario

The main application scenario was built around the fastest possible order placement.

During design, special attention was paid to reducing the number of actions between selecting a dish and confirming the order.

The user can go from viewing the menu to placing a delivery order in just a few simple steps.

Dish Selection

The user quickly explores the restaurant menu, views photos of dishes, and selects items of interest.

Dish Selection
Select Dish

Order Formation

Adding items to the cart and managing the order composition happens without unnecessary screen transitions.

Order Formation
Form Order

Delivery Checkout

The user enters the address and confirms the order through a simple and clear delivery checkout scenario.

Delivery Checkout
Checkout Delivery

Key Decisions

🍱

Focus on Food

Food photos became the main UI element, helping users make ordering decisions faster.

Minimal Extra Actions

Key user actions are brought to the forefront, allowing faster transition from dish selection to ordering.

🤝

Direct Brand Interaction

The app allows the restaurant to build direct customer relationships without third-party delivery platforms.

Project Results

As part of the project, a complete mobile experience for a food delivery service was designed — from browsing the menu to placing an order.

Special attention was paid to the speed of interaction, visual presentation of dishes, and simplification of the key user flow.

The project became an example of creating a digital product for a local business aiming to build direct interaction with customers without relying on third-party delivery platforms.

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Try the app live

The BAO mobile app is available for download on Google Play. You can test the convenience of the interface, explore the menu, and order delivery right now.

BAO App Menu
BAO App Cart

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